Level 5 ILM Effective Coaching and Mentoring Certificate

You will be asked to:

• Complete a pre-course questionnaire to outline your range and level of academic qualifications and experience to demonstrate the relevance to this qualification
• Attend an interview with the tutor via Teams or telephone

What will I learn?

Knowledge to gain an understanding of the skills, principles and practice required for effective coaching or mentoring within an organisational context including:

• Differences between coaching, mentoring, counselling and training
• The organisational context of coaching including structure, culture and leadership
• Coaching ethics and relevant legislation
• Theories relating to communication skills, coaching models, tools and techniques

How to plan, deliver and review your own coaching and mentoring including:

• Communication skills including questioning, listening, delivering and asking for feedback
• Application of coaching models, techniques, and tools
• Developing rapport to build coaching relationship and manage boundaries
• Supporting clients to set clear goals and prioritise action plans
• Reflecting on own coaching / mentoring to build self-awareness and develop own practice

Holistically review your ability to perform effectively as a coach or mentor within an organisational context, including:

• Reviewing and reflecting on own learning and self- assessing own performance as a coach / mentor
• Producing a SWOT and CPD plan to continue with own self development as a coach / mentor

How will I learn?

You will learn through a combination of taught sessions and practical activities, including practice coaching sessions. There will be regular tasks to complete enabling you to receive feedback on your progress. You will also learn through carrying out regular coaching sessions in the workplace, writing up summaries of each of these and reflecting on your own learning and development as a coach.

You’ll be assessed through one written assignment; a portfolio of coaching and /or mentoring from two/three clients, resulting in over 18 hours of practice; and a reflective journal / CPD plan

The course is delivered part-time over a period of approximately 42 weeks (term time)

• For the first three weeks you will attend College once a week 9am-4pm in college to immerse you in the initial skills requirement
• Weeks 4 – 24 are fortnightly in college 9am-1:15pm, with the alternate weeks on line 9am-11am group or 1-1 by appointment
• Weeks 24-42 are supported fortnightly online via small group support or 1-1 coaching supervision / tutorials taught over 12 months

An employee with this qualification will be able to:

• Manage coaching relationship with the coaches and /or signposting to other services
• Provide quality assurance and continued development of their own practice
• Furthering the coaching culture in the organisation
• Work with organisational management to embed coaching skills in future or current leadership

You may be an existing or future leader / manager able adopt a coach leadership style or alternatively potential job titles may include Business Coach, Career Coach, Coach, Coaching Practitioner, Coaching Professional, Leadership Coach, Performance Coach, Wellbeing Coach.

Progression from Level 5 Coach Apprenticeship could be to:

• Professional body accreditation e.g. European Mentoring and Coaching Council EMCC
• Coaching qualification at Level 7 e.g. ILM Certificate in Executive Coaching and Mentoring
• Leadership qualifications e.g. CMI Level 7
• A degree apprenticeship e.g. Chartered Management Degree Apprenticeship
• Master’s Degree or post-graduate certificate in coaching, or leadership and management